I thought that by your last post, I should be fair and try the application again. I even went to the website you provided that included the instructions. After spending much time watching the online videos on how to use Heimdal and reading your post over and over, I have to say it's still not a logically designed application. For the average person, I believe it will be difficult to use. I challenge other readers of this post to voice their opinions, afterall that what these are, personal opinions. I say this respectfully as it is very obvious someone has spent a great deal of effort and time creating this application. I applaud your effort. In no way have I consciously intended to offend anyone by my original post. If I have, please accept my apologies. Having said that, I still find the application too complicated and unusable.